FAQs

What if my package is lost or damaged during transit?

While we take every precaution to ensure the safe delivery of your items, accidents can happen. In the rare event of loss or damage, please contact our customer support team immediately to file a claim and resolve the issue.
What are your delivery hours?

We offer delivery services with flexible hours to accommodate various schedules and urgent needs.
How do I schedule a delivery?

Scheduling a delivery with Rapidoes is easy! Simply visit our website and fill out the online booking form with your delivery details. You can also call our customer service team for assistance.
Is there a weight or size limit for packages?

While Rapidoes can accommodate packages of various sizes and weights, there may be restrictions for extremely large or heavy items. Please contact us for specific inquiries or to discuss oversized shipments.
How can I pay for my delivery?

Rapidoes accepts various payment methods, including credit/debit cards, online payments, and cash on delivery. You can choose the option that's most convenient for you during the booking process.
Do you offer expedited or same-day delivery?

Yes, we offer expedited and same-day delivery options for urgent shipments. Please note that additional charges may apply for these services.